Tuesday, May 5, 2020

Overcoming barriers to Human communication - MyAssignmenthelp.com

Question: Discuss about the Overcoming barriers to Human Communication. Answer: Introduction The important role of communication is that it helps in building the relationship between the employer and the employee in a better way so that the team can be managed in an efficient manner. Effective communication helps in the overall success of communication and its absence can lead to many problems, which may cause a downfall of the organization. If there is a problem in the methods of communication, it can lead to numerous crises that can cause the organization to suffer. The use of effective communication also serves in recruiting and training the employees so that they can be motivated within the work place. The employees need to understand the instructions that are present in the work place so that it can help in managing the organization in a proper way. it also helps the employees in providing better suggestions regarding the work so that it can done in a proper manner and the output of the organization can be increased. Communication model The model shows that the message is sent by the sender through a medium that helps in putting forward the information to the person whom he wants the information to be sent. The receiver after getting the message decodes the information that has been sent by the sender and provides feedback to the sender through the same channel. Thus, it can be said that the passing of messages takes place on a continuous manner, which helps the organization in passing the information and receiving feedbacks as well on the message. This helps the organizations in taking effective decisions so that the work that is done be employees can be done in a smoother manner (Erven, 2002). Barriers to communication The barriers that are present prevent the communication to take place in an effective manner. This disrupts the information that is being flowed from the managerial level to the employees or vice versa, which prevents the work to be completed within the stipulated time. The major barriers that hinder the process of effective communication are as follows: Noise It is the primary barrier that takes place between the sender and the receiver of the message, which may lead to the disruption of the message. These distractions can take place due to the presence of some objects in the room in the verbal mode of communication. With respect to the process of written communication, the appearance of materials that is irrelevant in nature and the approach to the topic in an unsystematic manner can also create noise among the sender and the receiver of the information. The other types of noise include the interruptions that are caused by people along with the sound of a telephone or a cell phone and the horns that are blown by cars when they are stuck in traffic (Erven, 2002). Physical barriers The distractions that are physical in nature may also hamper the process of communication. The physical barriers can take place due to the lack of a proper environment where the communication process is taking place. In an organizational context, the condition of the room and the seating arrangements of the employees play an important part in determining the physical barriers that are present within the organization. The factor of space and time is also another important attributes that act as barriers in the process of effective communication. If the location of the departments is separated in a geographical manner, it would lead to a slower process of face-to-face communication, which may hamper the process of effective communication. On a global context, the difference in time between the continents also acts as a physical barrier for the organizations (Cummings Worley, 2014). Mental attitudes The attitude of the receiver and the sender of the information create a major impact on the process of communication. The factors of attitude are inclusive of culture and respect along with the assumptions that are based on personal biasness. The lack of empathy amongst the communicators is a major barrier that needs to be set aside the prejudices and the preconceptions. There has to be an important relationship between the receiver and the sender as well so that the communication process can help in the success of the organization. Another important factor is emotion where the listener or the speaker has to connect with the subject so that it can help in the effective process of communication. Poor feedback In an organization, the process of feedback plays an important role in determining the success of the work place so that the work can be carried out in an organized manner. The sender of the message becomes the receiver after the receiver of the original message provides feedback to him. The sender of the information has to understand the feeling of how well perceived the message has been among the employees through a proper channel of feedback process. The employees within the organization have to provide better feedback so to the upper management so that it can help in taking the decisions in an effective manner. The lack of proper process of feedback will lead to the loss of the organization, as most of the work cannot be done in a better way. Poor listening skills If the listening skills among the employees are poor, it will cause a major disruption in the process of effective communication. An effective speaker has the ability to say around 130 words in a minute where as a listener has a capability of hearing around 500 words approximately in a minute. Therefore, it can be seen that around 75 percent of the time that is available to the listener is free, which can cause major distractions among them. The communication process gets hampered when the listener is not paying attention, which leads to the losing out of the important content that the message wants to deliver among the people. Inappropriate channel selection The right channel needs to be selected so that the communication can take place in an effective manner and does not get hampered in between the process. The medium has to be correct so that the transfer of information can be done in a better way and the use of combined mediums helps the information to be effective in nature. The messages that are simple in nature can be transmitted in an oral manner where as the messages that are complex in nature has to be provided in a written manner. The choice of language is also important, as the wrong language may lead to ineffective communication. The choice of wrong language may lead to unnecessary abbreviations and jargons that are major obstacles in the process of communication. The level of knowledge and education also plays an important role, as the audience has to be considered along with the different backgrounds that they belong to. This will help in selecting the proper channel so that the information can be passed in an effective man ner (Erven, 2002). Failed technology Sometimes in the organization, it can be seen that the message does not get delivered due to the technological failure. The problem in the network is one of the important factors that may hamper the delivery of the messages in a proper manner. Time pressure It can be seen that the targets within the organization has to be achieved by the employees within a stipulated time failing which can lead to different consequences among the employees. To meet the deadlines within the time, most of the employees use a shorter version of communication channel that may often lead to misunderstanding and confusion within the organization. The occurrence of confusion within the organization can lead to communication in a distorted manner, which may result in the downfall of the organization (Cummings Worley, 2014). Complex structure of organization If there are many hierarchies present within the organization, there are more chances of the communication to get destroyed, as the people in the upper management gets an overall view of the people who are at the lower management. The lower management people have less knowledge about the other departments that are present within the organization, which leads to the information being destroyed. Stereotyping The characteristics and the qualities of a particular group of employees are typical in nature and it acts as a barrier as well in the process of communication. It is due to the fact that the thoughts of the people will not encourage them in reading the messages in a proper manner, as they seem to know everything regarding the processes that are present within the organization (Newstrom Davis, 1986). Reference Cummings, T. G., Worley, C. G. (2014).Organization development and change. Cengage learning. Erven, B. L. (2002). Overcoming barriers to communication.Ohio State University. Hyperlink [https://www.-agecon. ag. ohiostate. edu/people/erven. 1/HRM/communicatiom. pdf],7. Newstrom, J. W., Davis, K. (1986). Human behavior at work.New York, NY.

No comments:

Post a Comment

Note: Only a member of this blog may post a comment.